Contact Us
We'd love to hear from you. Reach out with questions, feedback, or partnership inquiries.
Get in Touch
Phone
+444775181996
Monday-Friday: 9am-6pm GMT
info@heillcaser.com
support@heillcaser.com
Address
36 Pete Hollow
Matthewsmouth CB2 8HH
United Kingdom
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Frequently Asked Questions
What VR equipment do I need to use your experiences?
+Our experiences are compatible with most major VR headsets including Oculus, HTC Vive, Valve Index, and PlayStation VR. Some advanced experiences with haptic feedback require additional compatible hardware. Check our compatibility tool for specific requirements.
Do you offer corporate or educational packages?
+Yes, we offer specialized packages for educational institutions and corporate clients. These include multi-user licenses, custom experiences, and virtual team-building adventures. Contact our partnerships team for more information.
Can I suggest a new location or experience?
+Absolutely! We welcome suggestions from our community. Please use our contact form with the subject "Experience Suggestion" and provide as much detail as possible about the location or activity you'd like to see in VR.
Do you have a physical location I can visit?
+Our headquarters in Cambridge, UK has a demonstration space where you can try select experiences by appointment. We also partner with VR arcades worldwide where our experiences are available. Check our partners page for locations near you.
Interesting Facts About VR Communication
Virtual reality meetings reduce carbon emissions by up to 94% compared to in-person business travel.
The average response time to VR customer support inquiries is 40% faster than traditional email support.
VR collaboration tools have been shown to improve team problem-solving efficiency by up to 35%.
User retention rates for VR customer experiences are 78% higher than traditional web interactions.